In this week’s podcast:
IT outsourcing is usually associated with cost savings, but achieving real cost savings remains hard.
At the same time, businesses are looking for more innovation from their suppliers, and more control over their technology.
Our guests this week — Hansjoerg Siber, vice president for BPO at Cap Gemini, Ovum’s Thomas Reuner and PA Consulting Group’s Mike Henley debate where IT sourcing is heading.
Presented and produced by Stephen Pritchard