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  • Pen and paper: the forgotten management tool Mar 07, 2011 - 12:06 pm
  • Last week I went out for a pizza with a man I hadn’t seen for a while. The bill was low; I picked it up. Two days later, a small, cream envelope arrived on my doormat. Inside was a folded piece of paper on which he had written a short note saying how much he had enjoyed the occasion.
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ABOUT THIS PODCAST

Lucy Kellaway's podcastLucy Kellaway, the FT's management columnist, pokes fun at management fads and jargon, and celebrates the ups and downs of office life