Listen to Lucy
  • Unrequited love and corporate idiocy Aug 01, 2011 - 11:40 am
  • When the new head of Tesco in the UK said he wanted staff to love customers, I followed up by visiting my local store, says Lucy Kellaway
  • Launch in pop-up Launch in Pop-up

ABOUT THIS PODCAST

Lucy Kellaway's podcastLucy Kellaway, the FT's management columnist, pokes fun at management fads and jargon, and celebrates the ups and downs of office life