Listen to Lucy
  • When complaining to wrong person is right Jun 23, 2008 - 5:00 am
  • One might think that the American purposeful complaint is better than pointless bellyaching, but in fact both can prove to be highly enjoyable.
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Lucy Kellaway's podcastLucy Kellaway, the FT's management columnist, pokes fun at management fads and jargon, and celebrates the ups and downs of office life