Listen to Lucy
  • Unpolished exchanges put soul into shopping Feb 04, 2008 - 5:00 am
  • A local shoe mender has unknowingly supplied me with all the delightful things that large service companies are striving in vain to provide.
  • Launch in pop-up Launch in Pop-up


Lucy Kellaway's podcastLucy Kellaway, the FT's management columnist, pokes fun at management fads and jargon, and celebrates the ups and downs of office life