Listen to Lucy
  • Just say No to the new managerial cult of Yes Jul 23, 2007 - 5:00 am
  • For people in any position of authority the ability to say no is the most important skill there is.
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Lucy Kellaway's podcastLucy Kellaway, the FT's management columnist, pokes fun at management fads and jargon, and celebrates the ups and downs of office life